Do I need to book an appointment?+
No appointment ever needed. Walk straight into Tech Haus at 1 High Street, Salisbury SP1 2NH during opening hours. We take walk-ins every day, all week.
How long do repairs take?+
Most phone repairs take 30–60 minutes while you wait, and laptops are usually done same day — as long as we have the part in stock. If we need to order one in, it's usually ready next day. HDMI ports and other soldering repairs typically take 1–2 days. We always give you an accurate time upfront.
What parts do you use?+
We use OEM-quality and above parts on all repairs. We tell you the exact grade before we start, and the price reflects it honestly. No hidden costs, no surprises.
What if you can't fix it?+
If we can't repair your device, you pay nothing. Our no-fix, no-fee guarantee applies to every single repair. Diagnosis is always completely free.
What warranty do you offer?+
All repairs are covered — most carry a 90-day warranty on parts and labour, battery replacements carry 30 days. If anything fails due to our repair, we fix it free.
Can I track my repair?+
Yes — once your device is booked in, track its status in real time at track.techhaus.uk. We also call or text you when it's ready to collect.